- Company: Shenzhen Monpos Audio Co.,Ltd
- Address: 6th floor,Building 6,Kaijieda Industrial Park,No.97 Huaxing Road,Dalang Street,Longhua District,Shenzhen City,China.
- Contact Person: Melody
- Tel: +86-755-29004326
- Mobile: +86-13602581392
- Skype: chenfangmeimei
- E-mail: Melody@monpossz.com
01.Why choose MONPOS ？
· Focus on the full range of audio products innovation and research and development for more than 20 years , adhere to people-oriented, quality-oriented philosophy, to build a world renowned audio brand …
· Perfect team, development independently.
· 12,000 m2 for producing, quality assurance.
· 20 years of industry experience to provide you the optimal solution.
· Quality system integrity, more secure after-sales.
02. Why there's no sound coming from my speakers?
· Please check whether the volume set is too low. Please check whether the product connect with the adapter correctly. Please check the battery.
03.Why is there a loud noise coming from my speaker?
· Please check whether the cable connect with the adapter correctly. Please change another cable. Please check whether the external device make the noise.
04.Why the speaker can not charging?
· Please check whether the USB power adaptor connect with the product correctly. Please check the whether the power suit for the charging power.
05.Why the speaker can not pairing?
· Please check whether the device pairing with the Bluetooth(Once a Bluetooth connection is made the Bluetooth button will stay Blue ) if not please click the button to pair with the device. Please restart the product.
06.Why the Bluetooth mode sound intermittent?
· Please make sure the product connecting with the device in 10m and without obstacle, or you can change to another device to connect.
07.Why the AUX-IN mode doesn’t work?
· Please check the AUX cable whether connecting correctly or not.
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